At Rogue Biker, we proudly offer a Satisfaction Guarantee on all our products. We want you to enjoy the products you purchase from us as much as we enjoy providing them to you. No matter if you purchase a pet bowl, a hoodie, playing cards, a baseball cap, a T-shirt, or something else, we want you to be completely happy with your product and enjoy it for a long time. To provide the best chance for the continued enjoyment of any product, always check the washing instructions and care label. It's important you follow the guidance provided by these labels so your product will serve you well, for as long as possible.
Here's a little bit of information regarding our Satisfaction Guarantee, contact information, and return policy/instructions. If you still have questions about our service, products, and more, we invite you to get in touch with us.
If You're Not Happy…
If something you purchase from us fails to meet your expectations, or if it arrives damaged, you can return your item within 30 days for a refund (minus return shipping costs). It should be in its original condition and unused. Less the cost for return shipping, we will refund the full order amount.
It will be up to you whether you want to simply return the item for a refund or exchange it for something else. Please discuss the details of your choice with a representative of Rogue Biker. Our goal is to see to it that you are 100% happy with any item you purchase from us – regardless of whether it is clothing, glassware, a tote bag, pet supplies, or something else.
What If You Need to Return Something?
If you experience some type of issue with the product you purchase from us, please notify us as soon as possible.
Here's what to do:
- Contact us to let us know what happened. Email us a picture of the item’s condition and please be sure to include your order number.
- Make sure the item is in its original condition and unused when you return it to us. Also, make sure to request a tracking number from the post office/shipping service for your return shipment.
- We'll get in touch with you and send your refund once we receive the item.
Because we offer numerous products, various specific warranties may apply. Our Satisfaction Guarantee, however, stands firm. We want you to be completely satisfied with anything you purchase from us. If you are not, you need to contact us as soon as possible so we can see to it that you're not only happy but feel comfortable returning to our website to purchase more items in the future.
Here Is the Information You'll Need Regarding Shipping, Returns, etc.
Let's say, on the outside chance you experience some type of issue with a product you purchase from Rogue Biker, you’ll need to get in touch with one of our representatives. Here's our contact information:
Email Address: email@example.com
>Phone Number: (505) 226-2927
Alternatively, you can also fill out our Contact Us form and we will get back in touch with you!