FAQs
At Rogue Biker, we want to make it as easy as possible for you to enjoy quality merchandise and get your questions answered. We put together some of the most common FAQs to help you save time. If you still have concerns about our products, service, and more, we welcome you to contact us.
How Do I Order One of Your Cool Pieces of Merchandise?
Click on the shirt, hat, tote bag, etc. that you would like to order. Here you'll find helpful information regarding your possible purchase. If required, pick the size you want and/or color. Also, tell us how many you'd like to order. Then just hit the "Buy It Now" bar and you'll be on your way to owning some of our awesome stuff. Of course, we'll also need your payment option, shipping details, and customer information.
What's Your Shipping Policy?
Not counting holidays and weekends, within 2 to 7 days of your order, it will be processed. You will also receive an email confirming your order. Once it has shipped, we'll notify you again. Occasionally, Postal Service issues and/or a high volume of orders may cause delays.
>What's more, we will send you tracking information just in case you want to check on your order to see how it's doing.
What if I Need to Return or Exchange the Item?
For up to 30 days following the delivery of your order, we accept returns. It should be in its original condition and unused. Minus return shipping costs, we will refund the full order amount. If you're concerned about your order, please check our contact information at the bottom of this page regarding who to send your questions/concerns to.
What Do You Sell?
We sell an impressive selection of T-shirts (both long-sleeve and short-sleeve), tank tops, hoodies, hats, tote bags, glassware, canvas prints, rugs, water bottles, stickers, can koozies, magnets, lamps, pet bandanas and bowls, mouse pads, throw blankets, and more.
Are You Hiring?
You might be a good fit for our team if you're committed and driven. What's more, you'll need to live in or around Albuquerque, NM. You'll need to be available on Saturdays and Sundays, have a motorcycle-endorsed driver's license, and possess a love to ride. If you're over 30 years of age and a patriot or veteran, even better!
Check out Rogue Biker’s requirements and benefits on our "Join Our Team" page.
Can I Purchase a Gift Certificate or Gift Card for Someone?
Yes. All you have to do is click on our gift card page, and you can purchase one. They start at $10 and make the perfect holiday, anniversary, birthday present, etc. for that special biker or bike lover in your life.
How Can I Contact Rogue Biker?
You can use the email us with any questions. Additionally, if you have any trouble with the order you receive from us, please email a photo of the item’s condition and your order number to the same email address. If you'd like, you can also phone us at (505) 515-0972.